How to Clear DSTV E16 error in Nigeria

How to clear dstv e16 error

DSTV Nigeria has been providing great entertainment to Nigerians as far back as 1994.

The DSTV E16 error is a programmed error that comes up on your TV screen once your DSTV subscription is expired.

Currently, the company has over 11 million subscribers spread across the 36 states of the country. There are many affordable and interesting packages available on the DSTV platform. These include Premium, Compact Plus, Compact, Family bouquets and many more. You can visit the DSTV website to choose your ideal bouquet option based on your budget and your entertainment preferences. DSTV E16 error is a common error on DSTV which usually shows as a result of expired subscription but sometimes it shows despite active subscription.

The error showing up on your TV screen isn’t a problem unless it shows up when you have an active subscription running.In the case of an active subscription, here’s how to clear the DSTV E16 error and restore viewing on your DSTV decoder.

NB: Before attempting any of these methods, make sure your decoder is powered ON

METHOD 1: CLEARING DSTV E16 ERROR VIA SMS

To clear the DSTV E16 error on your DSTV decoder via SMS, simply compose a text message using this format:
RA leave a space then enter the first 10 digits of your smart card number TO30333

For example RA 1234567890 to 30333 Where 1234567890 is my smart card number

METHOD 2: CLEARING DSTV E16 ERROR VIA INTERNET

  • Go to the Dstv Self service portal
  • Fill in your Smart card number, select the type of error you choose to clear “E16” in this case
  • Enter the captcha code then click “Clear Error” as seen in the screenshot below.
Conclusion
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